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420 E Hamilton Suite 1 Ashdown, AR 71822
LOCAL: (870) 898-3384
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Customer Reviews
THE FLOWER SHOPPE & GIFTS
Local Ashdown, AR florist
Average Customer Rating: 4.8 of 5 stars. (46 reviews)
Date: Mar 28, 2019
Name:

State/Province: TX

Outstanding floral work!! You customized our order beautifully. Comforted the family greatly. My highest recommendation to anyone seeking floral/card package needs.
Angela Smyth's Reply:
Date: Mar 29, 2019, 1:07 pm

Thank you. We always strive to exceed our customer's expectations. It was so kind of you to send this review and confirm that we are doing what you wanted. It is our pleasure to serve you. Angela Smyth Owner of The Flower Shoppe & Gifts
Date: Mar 05, 2019
Name:

State/Province: AR

My husband had to call them to ask why my flowers hadn’t been delivered. They lost the arrangement and had to remake it and it wasn’t delivered until 4pm when it was supposed to be delivered by noon. They did not even offer a discount to rectify the situation. Won’t ever purchase from there again.
Angela Smyth's Reply:
Date: Mar 06, 2019, 9:00 am

I have consulted my staff and we do not remember this situation. Your order WAS delivered when asked ON Valentine's Day. There was no time stated for delivery on your original order. You did not mention the quality of your arrangement. If you had returned the order that day, we would have refunded his money. This review is VERY late in coming after Valentine's Day. I would think that you would have contacted us on February 15th instead of March 5th. I am very sorry that you will not purchase again from us. We strive to please our customers and produce a quality product.
Mallory's Reply:
Date: Mar 06, 2019, 9:34 am

Of course you conveniently forget loosing an arrangement when an unsatisfied customer leaves a negative review. Your unprofessionalism and lack of responsibility for your mistake only further proves how incompetently your business is run.
Angela Smyth's Reply:
Date: Mar 06, 2019, 3:53 pm

Your assumption that the order was lost is incorrect. Hard copy and electronic records reflects same. The flowers were fresh & high quality. Delivery was on day requested. No delivery time was specified. Customer specified delivery times are met. The shop did not close until 7 PM, yet, your dissatisfaction is made three weeks subsequent to order completion and delivery. I am willing to personally discuss the issue.
Date: Feb 25, 2019
Name:

State/Province: AR

Amazing service
Angela Smyth's Reply:
Date: Feb 26, 2019, 5:27 pm

Thank you!! We appreciate your business!
Date: Nov 08, 2018
Name:

State/Province: NM

My sister was thrilled with her flowers - they delivered exactly what I ordered, when they said they would, with no problems. Thank you!
Angela Smyth's Reply:
Date: Nov 10, 2018, 10:50 am

Thank you for letting us know! We are pleased that you would share your experience and happy to know that your sister enjoyed the flower arrangement. You are very welcome indeed!! Angela Smyth Owner of The Flower Shoppe & Gifts
Date: Sep 10, 2018
Name:

State/Province: TX

The plant I chose online for a funeral was not available and The Flower Shoppe called me within minutes of submitting my order. They helped me choose another plant and followed up with a photo which was a great value for the price. The plant was delivered on time to the viewing even though I ordered only the day before.
Angela Smyth's Reply:
Date: Sep 10, 2018, 4:30 pm

We certainly appreciate that you took time to review and share with us, and our other customers, your recent experience. We look forward to working with you in the future should a need arise. Many blessings, Angela Smyth Owner of The Flower Shoppe & Gifts
Date: Jul 03, 2018
Name:

State/Province: AR

Ordered flowers for a funeral I was not able to attend. I picked the option where the florist designs an arrangement instead of picking one from the available pictures. In the comments I put who and what it was for. The family sent me an image of the arrangement and it was better than I even expected. It was larger than I expected and full and the flowers looked very fresh. Good value for for price. I am very happy that I chose The Flower Shop and Gifts.
Angela Smyth's Reply:
Date: Jul 03, 2018, 11:07 am

We are grateful to serve you and this community always striving to do our best as our way to serve the Lord. Thank you for your kind comments.
Date: Jun 11, 2018
Name:

State/Province: OK

Great service. They did not have the plant I ordered, but called me and we agreed on another plant. Even let me specify color bow, paper and added flowers. Sent me a picture of the plant, for my approval. Beautiful plant and friendly service. Definitely recommend.
Angela Smyth's Reply:
Date: Jun 18, 2018, 11:17 am

Thank you for your kind words. It was a pleasure to work with you to ensure that you were completely satisfied with your order!
Date: Mar 05, 2018
Name:

State/Province: TX

Very friendly service, they were out of the plant I ordered online. They called to tell me and quickly were able to come up with a different and just as beautiful arrangement.
Angela Smyth's Reply:
Date: Mar 06, 2018, 5:50 pm

Thank you for your kind review. We do strive to maintain a nice variety of plants. I'm so sorry that your first choice was not available. I am happy to hear that a satisfactory alternate arrangement was made to your pleasure. Have a blessed day!
Date: Feb 07, 2018
Name:

State/Province: AR

Excellent communication
Angela's Reply:
Date: Feb 08, 2018, 10:46 am

Thank you for letting us serve you!
Date: Dec 25, 2017
Name:

State/Province: CO

The plant I ordered online was not available but the staff was very helpful in assisting me to choose something different. I would definitely shop there again.
Angela's Reply:
Date: Dec 25, 2017, 2:10 pm

We are always happy to help our customers. We aim to have a wide variety of plants in stock each week. Thank you for your understanding when we were out of your first choice in plant. We look forward to serving you in the future.
Date: Oct 23, 2017
Name:

State/Province: MS

I live 6 hours away and was not able to atttend services so I wanted to send flowers. My online purchase experience went great. Also, I was able to followup by phone the next day to get confirmation of delivery to the funeral home.
Angela Smyth (Owner of The Flower Shoppe & Gifts)'s Reply:
Date: Oct 23, 2017, 10:49 am

Thank you for taking the time to share your experience and for letting us serve you!
Date: Oct 21, 2017
Name:

State/Province: TX

I was very pleased at how easy it was to order a beautiful arrangement of my choice. It was delivered within hours. I will definitely use the Flower Shoppe again!
Angela Smyth (Owner of The Flower Shoppe & Gifts)'s Reply:
Date: Oct 23, 2017, 10:45 am

Thank you for your kind review. We look forward to serving you again in the future!
Date: Jul 27, 2017
Name:

State/Province: FL

The flowers delivered were not only not what was advertised but considerably cheaper flowers were used and not even in the same color range. Very disappointed and cannot recommend.
Angela Smyth's Reply:
Date: Jul 31, 2017, 4:58 pm

I am so sorry to hear of your disappointment with your order. Our goal is not only to met your expectations, but to exceed them. I will personally resend your order with my apologies. I'll send you a photo to ensure that you approve. Please contact me today at (870)898-3384. Thank you. Angela Smyth. Owner of The Flower Shoppe and Gifts
Angela Smyth's Reply:
Date: Jul 31, 2017, 5:32 pm

After I left you a voice message, I contacted The Flower Shop Network to get a full refund sent to your credit card. This should take a few days. Please let me know if your card is not credited by Friday. I reviewed your order and remember that we had to make some substitutions since we were out of a few items in your arrangement. I usually contact the consumer before sending this out. I apologize for not taking care to do that and will strive to earn your trust in us again. Angela Smyth, Owner of The Flower Shoppe and Gifts
Colleen Lilly's Reply:
Date: Aug 01, 2017, 1:58 pm

Thank you, I appreciate you making it right and giving me a full refund. I still have lots of family in the area so I will try you guys again next time. Have a great day.
Date: Jul 06, 2017
Name:

State/Province: IN

The flowers I sent my mother likes beautiful, and she said they were stunning in person. Thanks!
Angela Smyth's Reply:
Date: Jul 11, 2017, 3:28 pm

Katherine, Thank you for your kind review regarding the Flower Shoppe and Gifts.. call us or order online anytime. We know you have choices as we pride ourselves on quality and customer service. Please, tell your friends about us. - Angela, Owner Flowewr Shoppe and Gifts
Angela Smyth's Reply:
Date: Jul 11, 2017, 3:29 pm

Katherine, Thank you for your kind review regarding the Flower Shoppe and Gifts.. call us or order online anytime. We know you have choices as we pride ourselves on quality and customer service. Please, tell your friends about us. - Angela, Owner, The Flower Shoppe and Gifts
Date: Oct 20, 2016
Name:

State/Province: TX

The flowers were really pretty.
Flower Shoppe and Gifts's Reply:
Date: Oct 22, 2016, 10:37 am

Janis, Thank you for your kind comments. It is our pleasure to serve you. Angela Smyth, Flower Shoppe and Gifts Owner phone: 870-898-3384
Date: Jun 11, 2016
Name:

State/Province: LA

Quality service and very friendly staff. I was very pleased. I ordered online, received a phone call within 30 minutes and the flowers were delivered later that day as promised. Thank you for quality service.
Date: May 20, 2016
Name:

State/Province: PA

Beautiful flower arrangements and reliable service! We are out of town, so it is great to have a place that we can trust to send to our loved ones in the area.
Date: Jan 07, 2016
Name:

State/Province: AR

My Mother-In-Law said the flowers were beautiful!
Date: Sep 11, 2015
Name:

State/Province: TX

Excellent service. Lady I talked to went to great lengths to fix what I wanted and the funeral spray turned out lovely. It was for my sister's funeral and it was great. Thank you so much. Mrs. Thompson
Date: Aug 26, 2015
Name:

State/Province: AR

Deliveries are timely. Arrangements are beautiful.
Date: Jul 20, 2015
Name:

State/Province: AR

I needed to order this on a Saturday afternoon (of Fourth of July weekend, no less), and this was the only place I could find that had flowers available to order. I kept getting errors on every other site saying that they couldn't get my order ready during the time I asked for (ready by Monday morning after the holiday). Thank you so much for preparing and delivering the arrangement in the very short time frame. It was for a dear family who had lost their grandmother; it was so important that we were able to show our condolences and love despite not being able to attend the funeral in person.
Date: Jun 10, 2015
Name:

State/Province: AR

The ordering process was easy and the flowers were beautiful...will use again.
Date: Jun 05, 2015
Name:

State/Province: AR

Love doing business with you!
Date: May 22, 2015
Name:

State/Province: TX

It was absolutely beautiful!! Much better than expected especially for Mother's Day since it's such a busy time. You can tell they take their time to make every arrangements perfect. Very pleased and will definitely use Flower Shop again!
Date: Mar 15, 2015
Name:

State/Province: AR

Arrangement was pretty. Ordering online was easy.
Date: Mar 10, 2015
Name:

State/Province: AR

The flowers were beautiful and still look as fresh as the day I got them.
Date: Mar 01, 2015
Name:

State/Province: AR

Very happy with the service. Will continue to use them in the future. thanks
Date: Jan 08, 2015
Name:

State/Province: MT

Excellent Service. Thank you very much
Date: Dec 23, 2013
Name:

State/Province: MI

My home is near Detroit, MI. and my mother lives in AR. On special occasions I send her flowers from THE FLOWER SHOPPE and have always received a excellent products and service. Thank You
Date: Oct 30, 2013
Name:

State/Province: TX

The flower arrangement was better than I even expected. I highly recceommend The Flower Shop
Date: Oct 11, 2013
Name:

State/Province: NC

The flowers were exactly what I ordered and she loved them. Thank you!
Date: Sep 21, 2013
Name:

State/Province: TX

flowers were beautiful, but would have preferred the blue
Date: Sep 03, 2013
Name:

State/Province: TX

I am very happy with the service from your team.I ordered over the internet and my arrangement was delivered on time and made my friend very happy.
Date: Aug 16, 2013
Name:

State/Province: LA

The flowers were gorgeous!
Date: Aug 23, 2012
Name:

State/Province: LA

My mom always loves the tropical one of a kind arrangements she receives. I can always count on The Flower Shoppe to do an excellent job.
Date: Jul 30, 2012
Name:

State/Province: TX

my Mother(Eulan Musgrove, Ashdown,AR) loved her flowers that i sent to her through you, i appreciate the beautiful bouquet you made for her, they really made her day and mine that she was so pleased. Thank You
Date: May 14, 2012
Name:

State/Province: AR

The flowers are absolutely beautiful!!!!
Date: Apr 17, 2012
Name:

State/Province: KY

It was beautiful and delivered promptly. All were happy. If there is another need in that town for a florist. You will be the only one I contact
Date: Apr 14, 2012
Name:

State/Province: WA

Date: Mar 20, 2012
Name:

State/Province: TX

I was please that the person I dealt with called me to say the arrangement I picked out on line may not be appropriate. She had investigated on her own and was correct. Thank You
Date: Dec 16, 2011
Name:

State/Province: AR

Super excited to see more of this kind of stuff onnlie.
Date: Nov 17, 2011
Name:

State/Province: AR

The service is always quick. Both times I have ordered from the Flower Shoppee the flowers have been delivered within two hours. However, both times I have felt that the flowers received have too much greenery and not enough flowers. The bouquets are always similar to the picture but surrounded in greenery.
Date: Oct 03, 2011
Name:

State/Province: AR

Great staff. Always excellent service.
Date: Jul 19, 2011
Name:

State/Province: TX

What great customer service. The Flower Shoppe, went above and beyond to accomodate my needs, due to a holiday, and time was an issue, they made it happen. Thank you Flower Shoppe, Robin of Texas
Date: May 20, 2011
Name:

State/Province: TX

Excellent service and products. Staff goes out of their way to accomodate their customers. My family has used them for years and even though I currently live out of state, when I want flowers for special occassions, I call the Flower Shoppe. Thanks.
Date: May 06, 2010
Name:

State/Province: AR

Great place, great gifts, great flowers, and great people. I have used them for years and will continue to. I recommend them highly!!
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THE FLOWER SHOPPE & GIFTS
420 E Hamilton Suite 1
Ashdown, AR. 71822
Local: (870) 898-3384

All prices shown in US dollars

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